For a wide range of our IT services, we offer comprehensive guides and assistance. Get clear and precise instructions for optimal use of our platforms and solutions. Our support team is also available at any time to answer technical questions and solve problems.
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Archive Emails
Since the HWR email account is not unlimited in size, you may receive a warning about reaching the maximum mailbox size. In such cases, the only solution is to clean… zur Anleitung
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Automatic Replies in Outlook
The automatic reply function of an email mailbox is useful for informing about absences or delayed response times, thereby helping to avoid misunderstandings. It keeps senders informed and ensures professional… zur Anleitung
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Azure Dev Tools
Azure Dev Tools for Teaching (formerly Microsoft Imagine) is a program by Microsoft that provides users with licenses for most Microsoft products. This includes client and server operating systems as… zur Anleitung
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Connect Network Drives
This guide describes how you can access the network drives outside of HWR. By connecting to the HWR VPN, you gain access to various services that otherwise only function “inside”… zur Anleitung
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Digital Certificate
A digital certificate is an electronic proof of authenticity that, for example, verifies a person’s identity. In real life, a certificate can be compared to an ID card. In the… zur Anleitung
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Email Account for Android
This guide shows students and lecturers how to add their HWR email account on their Android smartphone. For security reasons, Outlook Mobile is blocked for use with the HWR mail… zur Anleitung
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Email Account for iOS
This guide shows students and lecturers how to add their OpenXchange inbox on iOS. For security reasons, Outlook Mobile is blocked for use with the HWR mail system. By using… zur Anleitung
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Email Account in Outlook 2021
This guide explains how you, as a student or lecturer, can integrate your HWR Berlin email account into your personal Outlook.For employees, you can find the guide here. Click on… zur Anleitung
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Email Account in Outlook 2021
This guide explains how you, as an employee or a professor, can integrate your HWR Berlin email account into your personal Outlook.For students and lecturers, you can find the guide… zur Anleitung
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Email Forwarding
Students and lecturers can also forward their HWR emails to another mailbox via a simple forwarding setup. To do this, log in to OpenXchange/Webmail and follow the steps in the… zur Anleitung
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Email in Thunderbird
This guide shows students and lecturers how to integrate their HWR email inbox into Mozilla Thunderbird. For employees and professors, you can find the guide here. Go to the Thunderbird… zur Anleitung
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Email in Thunderbird
This guide shows employees and professors how to integrate their HWR email inbox into Mozilla Thunderbird. Students and lecturers can find their guide here. Go to the Thunderbird menu â°… zur Anleitung
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Password Change
This guide provides tips and instructions for changing your password for your central HWR credentials. Delete saved passwords First, you should delete all saved passwords from your devices because if… zur Anleitung
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Printing, Scanning & Copying for Students
For printing, retrieving print jobs, scanning, and copying, students need the CampusCard. This is used to log in to the printing systems and pay for printing and copying jobs. Prices… zur Anleitung
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Printing, Scanning & Copying for employees
Please note that to retrieve print jobs, scan, and copy, you need your HWR account. Printing, scanning, and copying are free for staff and full-time faculty at HWR Berlin, but… zur Anleitung
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Set Up OpenVPN
In some cases, setting up the VPN connection with conventional software (WatchGuard VPN Client) might not be possible. This guide describes setting up the VPN using OpenVPN, which should work… zur Anleitung
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Shared Mailbox in Outlook
At HWR Berlin, access rights to functional mailboxes are managed by the IT department. If you have been granted access rights to a functional mailbox, you can add it yourself… zur Anleitung
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Unipark Tutorials
With Unipark, HWR provides a data protection-compliant and browser-based software for creating questionnaire-based surveys, e.g., for scientific theses. Start your survey Unipark is available to all students, faculty, and staff… zur Anleitung
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VPN for MacOS
This guide explains the procedure for using the WatchGuard VPN client on macOS to access servers in the HWR-Berlin.de domain. macOS 11.7 Big Sur is no longer supported by the… zur Anleitung
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VPN for Windows
This guide explains the procedure for using the WatchGuard VPN client to access servers within the HWR-Berlin.de domain. Download the WatchGuard Client To access the VPN of HWR Berlin with… zur Anleitung
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Wi-Fi for Android
Set up Eduroam Wi-Fi for Android. Due to the variety of Android versions and manufacturer-specific user interfaces, this guide only covers installation on smartphones with Android 10 and newer using… zur Anleitung
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Wi-Fi for ChromeOS
This guide describes the manual setup of the Eduroam Wi-Fi with the new certificate on a device running ChromeOS. Set up Wi-Fi for ChromeOS To set up Eduroam for ChromeOS,… zur Anleitung
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Wi-Fi for iOS
To set up the Eduroam Wi-Fi on iOS, it is not enough to simply connect to the network and enter your username and password. The process for setting up the… zur Anleitung
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Wi-Fi for MacOS
This guide shows you how to connect to Eduroam Wi-Fi on a Mac. To do so, visit the Eduroam CAT website and download the “mobileconfig” file. Installation of the Eduroam… zur Anleitung
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Wi-Fi for Ubuntu
This guide describes the manual setup for the Wi-Fi (Eduroam) with the new certificate. Make sure to follow all the listed steps, especially if Eduroam was already set up on… zur Anleitung
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Wi-Fi for Windows
To set up Eduroam Wi-Fi on Windows 10, use the eduroam Configuration Assistant Tool. HWR Berlin should be pre-selected as the home organization, and MS Windows 10 should be the… zur Anleitung