-
Windows Remote Help
HWR Berlin IT can also solve problems on its devices (laptop and desktop) via remote maintenance. To do this, the remote help app from Microsoft must be installed on both computers.
-

HAWKI – AI at the HWR Berlin
The HWR Berlin would like to give all members of the university the opportunity to engage constructively with generative artificial intelligence. With the start of the winter semester 2024/2025, a new IT service, HAWKI, will initially be available to teachers and students, providing data protection-compliant access to the GPT-4o (Open AI) language model via the…
-
Adobe Acrobat licences for professors
From the end of 2024, the HWR Berlin will provide professors with an Adobe Acrobat licence. This is initially a test phase to determine how many professors require an Adobe Acrobat licence. If you, as a professor, require a licence, please contact the IT hotline.
-
Wi-Fi for ChromeOS
This guide describes the manual setup of the Eduroam Wi-Fi with the new certificate on a device running ChromeOS. Set up Wi-Fi for ChromeOS To set up Eduroam for ChromeOS, click on the following link. You will be directed to the configuration assistant page. HWR Berlin will be selected as the home organization, and ChromeOS…
-
Wi-Fi for Ubuntu
This guide describes the manual setup for the Wi-Fi (Eduroam) with the new certificate. Make sure to follow all the listed steps, especially if Eduroam was already set up on the target device, in order to update the configuration properly. Remove the existing Eduroam configuration Click on the Wi-Fi icon → Edit Connections → Delete…
-
Wi-Fi for MacOS
This guide shows you how to connect to Eduroam Wi-Fi on a Mac. To do so, visit the Eduroam CAT website and download the “mobileconfig” file. Installation of the Eduroam Profile Go to the website Eduroam CAT und download the “mobileconfig” file Go to System Preferences > Privacy & Security and select Profiles. Under Profiles,…
-
Wi-Fi for iOS
The Wi-Fi connection at HWR Berlin is provided via the Education Roaming (eduroam) service of the Deutsches Forschungs Netz (DFN). To install eduroam on your iPhone or iPad, your login details must be linked to the certificate. To do this, please download the eduroam Configuration Assistant (CAT Tool). 1. Download Certificate To set up Eduroam,…
-
Security
The protection of your personal information is of utmost importance to us, which is why we take comprehensive measures to secure this data. On this page, you will find an initial overview of data protection and information security. For more detailed information, fact sheets, downloads, and reporting options, the respective subject-specific pages (blogs) are linked.…
-
Wi-Fi for Android
The Wi-Fi connection at HWR Berlin is provided via the Education Roaming (eduroam) service of the Deutsches Forschungs Netz (DFN). To install eduroam on your Android Device, your login details must be linked to the certificate. To do this, please download the geteduroam App 1. Download the geteduroam App 2. Select and install a configuration…
-
Wi-Fi for Windows
To set up Eduroam Wi-Fi on Windows 10, use the eduroam Configuration Assistant Tool. HWR Berlin should be pre-selected as the home organization, and MS Windows 10 should be the default operating system. If not, it should be adjusted accordingly. Delete old profile Should you have already used Eduroam on your current device in the…