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Generally

  • Shared Mailbox in Outlook

    At HWR Berlin, access rights to functional mailboxes are managed by the IT department. If you have been granted access rights to a functional mailbox, you can add it yourself in Outlook.This guide shows you how to add or display your functional mailboxes in Outlook 2016, 2021, and in the web browser (Outlook Web Access).…

  • Automatic Replies in Outlook

    The automatic reply function of an email mailbox is useful for informing about absences or delayed response times, thereby helping to avoid misunderstandings. It keeps senders informed and ensures professional communication. This guide will show you how to set up an automatic reply or out-of-office message for your personal mailbox as well as for functional…

  • Guides for employees

    For a wide range of our IT services, we offer comprehensive guides and assistance. Get clear and precise instructions for optimal use of our platforms and solutions. Our support team is also available at any time to answer technical questions and resolve issues.

  • Guides for Students

    For a wide range of our IT services, we offer comprehensive guides and assistance. Get clear and precise instructions for optimal use of our platforms and solutions. Our support team is also available at any time to answer technical questions and resolve issues.

  • Guides for External Lecturers

    For a wide range of our IT services, we offer comprehensive guides and assistance. Get clear and precise instructions for optimal use of our platforms and solutions. Our support team is also available at any time to answer technical questions and resolve issues.

  • Guides

    For a wide range of our IT services, we offer comprehensive guides and assistance. Get clear and precise instructions for optimal use of our platforms and solutions. Our support team is also available at any time to answer technical questions and solve problems.

  • VPN for Windows

    This guide explains the procedure for using the WatchGuard VPN client to access servers within the HWR-Berlin.de domain. Download the WatchGuard Client The VPN is already installed on all HWR laptops for employees; please go straight to the “Start VPN” section below. To access the VPN of HWR Berlin with a personal device, you must…

  • VPN for MacOS

    This guide explains the procedure for using the WatchGuard VPN client on macOS to access servers in the HWR-Berlin.de domain. Install WatchGuard Client To access the VPN of HWR Berlin with a personal device, you must first download the WatchGuard Client software. Start VPN To search, enter WatchGuard (using Spotlight or the regular search function)…

  • Dell Advantage

    HWR uses Dell Advantage, a benefits program that offers discounts on Dell products for students, faculty, and staff for personal use. The benefits include price reductions, free delivery, and returns. Procedure Go to the Dell Advantage homepage and register using your university email address. Valid domains are @hwr-berlin.de, @doz.hwr-berlin.de, and @stud.hwr-berlin.de.

  • Forms

    In our ticket system, a range of forms and contact options are available to help you resolve your concerns as quickly as possible. To use the applications and forms, as well as the ticket system, you must be connected to the university network (LAN) with your computer. Outside the university and in the eduroam Wi-Fi,…