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Informationstechnologie > Guides > Guides for employees

Guides for employees


For a wide range of our IT services, we offer comprehensive guides and assistance. Get clear and precise instructions for optimal use of our platforms and solutions. Our support team is also available at any time to answer technical questions and resolve issues.

  • Connect Network Drives

    This guide describes how you can access the network drives outside of HWR. By connecting to the HWR VPN, you gain access to various services that otherwise only function “inside”… zur Anleitung

  • Digital Certificate

    A digital certificate is an electronic proof of authenticity that, for example, verifies a person’s identity. In real life, a certificate can be compared to an ID card. In the… zur Anleitung

  • Email Account in Outlook 2021

    This guide explains how you, as an employee or a professor, can integrate your HWR Berlin email account into your personal Outlook.For students and lecturers, you can find the guide… zur Anleitung

  • Email in Thunderbird

    This guide shows employees and professors how to integrate their HWR email inbox into Mozilla Thunderbird. Students and lecturers can find their guide here. Go to the Thunderbird menu ☰… zur Anleitung

  • Printing, Scanning & Copying for employees

    Please note that to retrieve print jobs, scan, and copy, you need your HWR account. Printing, scanning, and copying are free for staff and full-time faculty at HWR Berlin, but… zur Anleitung

  • Set Up OpenVPN

    In some cases, setting up the VPN connection with conventional software (WatchGuard VPN Client) might not be possible. This guide describes setting up the VPN using OpenVPN, which should work… zur Anleitung

  • Shared Mailbox in Outlook

    At HWR Berlin, access rights to functional mailboxes are managed by the IT department. If you have been granted access rights to a functional mailbox, you can add it yourself… zur Anleitung

  • Unipark Tutorials

    With Unipark, HWR provides a data protection-compliant and browser-based software for creating questionnaire-based surveys, e.g., for scientific theses. Start your survey Unipark is available to all students, faculty, and staff… zur Anleitung

  • VPN for MacOS

    This guide explains the procedure for using the WatchGuard VPN client on macOS to access servers in the HWR-Berlin.de domain. macOS 11.7 Big Sur is no longer supported by the… zur Anleitung

  • VPN for Windows

    This guide explains the procedure for using the WatchGuard VPN client to access servers within the HWR-Berlin.de domain. Download the WatchGuard Client To access the VPN of HWR Berlin with… zur Anleitung

  • Wi-Fi for Android

    Set up Eduroam Wi-Fi for Android. Due to the variety of Android versions and manufacturer-specific user interfaces, this guide only covers installation on smartphones with Android 10 and newer using… zur Anleitung

  • Wi-Fi for ChromeOS

    This guide describes the manual setup of the Eduroam Wi-Fi with the new certificate on a device running ChromeOS. Set up Wi-Fi for ChromeOS To set up Eduroam for ChromeOS,… zur Anleitung

  • Wi-Fi for iOS

    To set up the Eduroam Wi-Fi on iOS, it is not enough to simply connect to the network and enter your username and password. The process for setting up the… zur Anleitung

  • Wi-Fi for MacOS

    This guide shows you how to connect to Eduroam Wi-Fi on a Mac. To do so, visit the Eduroam CAT website and download the “mobileconfig” file. Installation of the Eduroam… zur Anleitung

  • Wi-Fi for Ubuntu

    This guide describes the manual setup for the Wi-Fi (Eduroam) with the new certificate. Make sure to follow all the listed steps, especially if Eduroam was already set up on… zur Anleitung