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Windows Remote Help
HWR Berlin IT can also solve problems on its devices (laptop and desktop) via remote maintenance. To do this, the remote help app from Microsoft must be installed on both computers.
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HAWKI – AI at the HWR Berlin
The HWR Berlin would like to give all members of the university the opportunity to engage constructively with generative artificial intelligence. With the start of the winter semester 2024/2025, a new IT service, HAWKI, will initially be available to teachers and students, providing data protection-compliant access to the GPT-4o (Open AI) language model via the…
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Adobe Acrobat licences for professors
From the end of 2024, the HWR Berlin will provide professors with an Adobe Acrobat licence. This is initially a test phase to determine how many professors require an Adobe Acrobat licence. If you, as a professor, require a licence, please contact the IT hotline.
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Wi-Fi for ChromeOS
This guide describes the manual setup of the Eduroam Wi-Fi with the new certificate on a device running ChromeOS. Set up Wi-Fi for ChromeOS To set up Eduroam for ChromeOS, click on the following link. You will be directed to the configuration assistant page. HWR Berlin will be selected as the home organization, and ChromeOS…
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Wi-Fi for Ubuntu
This guide describes the manual setup for the Wi-Fi (Eduroam) with the new certificate. Make sure to follow all the listed steps, especially if Eduroam was already set up on the target device, in order to update the configuration properly. Remove the existing Eduroam configuration Click on the Wi-Fi icon → Edit Connections → Delete…
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Wi-Fi for MacOS
This guide shows you how to connect to Eduroam Wi-Fi on a Mac. To do so, visit the Eduroam CAT website and download the “mobileconfig” file. Installation of the Eduroam Profile Go to the website Eduroam CAT und download the “mobileconfig” file Go to System Preferences > Privacy & Security and select Profiles. Under Profiles,…
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Wi-Fi for iOS
The Wi-Fi connection at HWR Berlin is provided via the Education Roaming (eduroam) service of the Deutsches Forschungs Netz (DFN). To install eduroam on your iPhone or iPad, your login details must be linked to the certificate. To do this, please download the eduroam Configuration Assistant (CAT Tool). 1. Download Certificate To set up Eduroam,…
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Wi-Fi for Android
The Wi-Fi connection at HWR Berlin is provided via the Education Roaming (eduroam) service of the Deutsches Forschungs Netz (DFN). To install eduroam on your Android Device, your login details must be linked to the certificate. To do this, please download the geteduroam App 1. Download the geteduroam App 2. Select and install a configuration…
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Exchange in Thunderbird
This guide shows employees and professors how to integrate their HWR email inbox into Mozilla Thunderbird. Students and lecturers can find their guide here. Go to the Thunderbird menu ☰ and click on New Account > Set up an existing email address. First, a yellow notification will appear.Now, enter the following for your username: DOMAIN\username…
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Email Account in Outlook 2021
This guide explains how you, as an employee or a professor, can integrate your HWR Berlin email account into your personal Outlook.For students and lecturers, you can find the guide here. Click on File in the top left corner in Outlook. Click on Add Account. Enter your email address, expand the advanced options, and check…