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The Wi-Fi connection at HWR Berlin is provided through the Education Roaming (eduroam) service of the German Research Network (DFN). To set up the connection, please use the eduroam Configuration Assistant Tool.
eduroam
Provision of Wi-Fi for mobile devices
- Operation of access points
- Coverage of both locations
- Expansion of Wi-Fi as needed
- Monitoring
Within the opening hours of the HWR buildings
All members of HWR Berlin
Guests with university-specific eduroam credentials
Service type: Standard
it-hotline@hwr-berlin.de
To set up the connection, please use the eduroam Configuration Assistant Tool. Your operating system will be automatically detected when you visit the site.
If you want to set up eduroam on a device other than the one from which you accessed the page, change the preselection if necessary by clicking on “All platforms.” Use our instructions for your operating system and device to set up the Wi-Fi.
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A VPN connection (virtual private network) allows you to access the otherwise closed HWR network from home or other external locations. After a successful connection, you can use shared servers and services, such as accessing your data.
Virtual Private Network (VPN)
Provision of internal services via VPN access
- Access to internal services
- Access to internal specialized applications
- Access to HWR-specific licenses
- Access to internal security mechanisms
24/7 except during maintenance times
All members of HWR Berlin
Service type: Standard
+49 (0)30 30877-2525 und it-hotline@hwr-berlin.de
Set up VPN
To use the VPN of HWR Berlin, you must first download, install, and configure the Watchguard Client software.
For login, use only your HWR username (without @hwr-berlin.de) and the corresponding password.
When using the VPN tunnel, all network traffic is routed through the firewall of HWR Berlin to ensure that unauthorized persons cannot read any data. This is particularly relevant when you connect from unsecured networks such as internet cafes or airports.
When you have finished working in the HWR VPN, remember to disconnect the connection. As long as your device is connected to a VPN, only this network may be available to your device. This can result in not being able to use local network printers and similar devices until the VPN is disconnected again.
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The telephone system of HWR Berlin operates using the Voice over IP transmission standard. In addition to a telephone for your office workstation, we also provide an app for making calls with your computer or smartphone.
Telephone system via HWR network (VoIP)
Provision of the telephone service
- Provision of telephones
- Provision of a mobile phone client
- Provision of voicemail
- Provision of telephone conferences
- Provision of call forwarding
24/7 except during maintenance times
Employees, Professors
Service type: Standard
+49 (0)30 30877-2525 und it-hotline@hwr-berlin.de
Telephone admin of HWR Berlin
☏ +49 30 30877 1298
✉ telefon-admin@hwr-berlin.deIT-Hotline of HWR Berlin
☏ +49 30 30877 2525
✉ it-hotline@hwr-berlin.de