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Guides for Students


For a wide range of our IT services, we offer comprehensive guides and assistance. Get clear and precise instructions for optimal use of our platforms and solutions. Our support team is also available at any time to answer technical questions and resolve issues.
  • Wi-Fi for ChromeOS

    This guide describes the manual setup of the Eduroam Wi-Fi with the new certificate on a device running ChromeOS. Set up Wi-Fi for ChromeOS To set up Eduroam for ChromeOS,… zur Anleitung

  • Wi-Fi for Ubuntu

    This guide describes the manual setup for the Wi-Fi (Eduroam) with the new certificate. Make sure to follow all the listed steps, especially if Eduroam was already set up on… zur Anleitung

  • Wi-Fi for MacOS

    This guide shows you how to connect to Eduroam Wi-Fi on a Mac. To do so, visit the Eduroam CAT website and download the “mobileconfig” file. Installation of the Eduroam… zur Anleitung

  • Wi-Fi for iOS

    To set up the Eduroam Wi-Fi on iOS, it is not enough to simply connect to the network and enter your username and password. The process for setting up the… zur Anleitung

  • Wi-Fi for Android

    Set up Eduroam Wi-Fi for Android. Due to the variety of Android versions and manufacturer-specific user interfaces, this guide only covers installation on smartphones with Android 10 and newer using… zur Anleitung

  • Wi-Fi for Windows

    To set up Eduroam Wi-Fi on Windows 10, use the eduroam Configuration Assistant Tool. HWR Berlin should be pre-selected as the home organization, and MS Windows 10 should be the… zur Anleitung

  • Email Account for Android

    This guide shows students and lecturers how to add their HWR email account on their Android smartphone. For security reasons, Outlook Mobile is blocked for use with the HWR mail… zur Anleitung

  • Email Account for iOS

    This guide shows students and lecturers how to add their OpenXchange inbox on iOS. For security reasons, Outlook Mobile is blocked for use with the HWR mail system. By using… zur Anleitung

  • Email in Thunderbird

    This guide shows students and lecturers how to integrate their HWR email inbox into Mozilla Thunderbird. For employees and professors, you can find the guide here. Go to the Thunderbird… zur Anleitung

  • Email Account in Outlook 2021

    This guide explains how you, as a student or lecturer, can integrate your HWR Berlin email account into your personal Outlook.For employees, you can find the guide here. Click on… zur Anleitung

  • Email Forwarding

    Students and lecturers can also forward their HWR emails to another mailbox via a simple forwarding setup. To do this, log in to OpenXchange/Webmail and follow the steps in the… zur Anleitung

  • Digital Certificate

    A digital certificate is an electronic proof of authenticity that, for example, verifies a person’s identity. In real life, a certificate can be compared to an ID card. In the… zur Anleitung

  • Shared Mailbox in Outlook

    At HWR Berlin, access rights to functional mailboxes are managed by the IT department. If you have been granted access rights to a functional mailbox, you can add it yourself… zur Anleitung

  • Automatic Replies in Outlook

    The automatic reply function of an email mailbox is useful for informing about absences or delayed response times, thereby helping to avoid misunderstandings. It keeps senders informed and ensures professional… zur Anleitung

  • Unipark Tutorials

    With Unipark, HWR provides a data protection-compliant and browser-based software for creating questionnaire-based surveys, e.g., for scientific theses. Start your survey Unipark is available to all students, faculty, and staff… zur Anleitung

  • VPN for Windows

    This guide explains the procedure for using the WatchGuard VPN client to access servers within the HWR-Berlin.de domain. Download the WatchGuard Client To access the VPN of HWR Berlin with… zur Anleitung

  • VPN for MacOS

    This guide explains the procedure for using the WatchGuard VPN client on macOS to access servers in the HWR-Berlin.de domain. macOS 11.7 Big Sur is no longer supported by the… zur Anleitung

  • Set Up OpenVPN

    In some cases, setting up the VPN connection with conventional software (WatchGuard VPN Client) might not be possible. This guide describes setting up the VPN using OpenVPN, which should work… zur Anleitung

  • Printing, Scanning & Copying for Students

    For printing, retrieving print jobs, scanning, and copying, students need the CampusCard. This is used to log in to the printing systems and pay for printing and copying jobs. Prices… zur Anleitung

  • Password Change

    This guide provides tips and instructions for changing your password for your central HWR credentials. Delete saved passwords First, you should delete all saved passwords from your devices because if… zur Anleitung

  • Connect Network Drives

    This guide describes how you can access the network drives outside of HWR. By connecting to the HWR VPN, you gain access to various services that otherwise only function “inside”… zur Anleitung