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Data Privacy Consultation
- Consultation on Data Privacy
- Data Privacy Notification
- Handling and Review of Data Privacy Incidents
- Data Protection Impact Assessments
- Establishment and Maintenance of the Processing Activities Record
Within the Opening Hours of the HWR Buildings
All Members of the HWR Berlin
Service type: Standard
+49 (0)30 30877-2525 und datenschutz@hwr-berlin.de
Weiterführende Informationen
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IT Security Consulting
- Securing IT systems
- Development and implementation of an IT security concept
- Development and implementation of an awareness concept
Within the opening hours of the HWR buildings
All members of HWR Berlin
Service type: Standard
+49 (0)30 30877-2525 und it-sicherheit@hwr-berlin.de
Further information
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The IT service is the central contact point for students, faculty, and staff for IT issues. To provide assistance as quickly as possible, please direct your inquiries or reports by phone, email, or in-person to the Service Point responsible for you. If an immediate solution at the Service Point is not possible, your inquiry will be forwarded to the appropriate specialist team.
IT Service Point, Hotline & IT Service of the IT Department
First point of contact for questions and issues regarding IT services
- Assistance and consulting services
- Problem acceptance & problem resolution
- Incident reporting and troubleshooting
- First/Second-Level Support
- Support for the use of various IT services and hardware
- Basic consulting services for IT services
- Loan of additional technology
Semester time: 8:00 AM – 6:00 PM
Non-semester time: 9:00 AM – 4:00 PMMembers of HWR Berlin
GuestsService type: Standard
IT Service Hotline: +49 (0)30 30877-2525
IT Service Mail: it-hotline@hwr-berlin.deFurther information
Campus Lichtenberg:
Building 1, Room 1.2079Campus Schöneberg:
Building B, Room 0.45Service Point Lichtenberg
Building 1, Room 1.2079
Monday 8:00 AM – 12:00 PM and 12:30 PM – 4:00 PM Tuesday Closed Wednesday 8:00 AM – 12:00 PM and 12:30 PM – 4:00 PM Thursday 8:00 AM – 12:00 PM and 12:30 PM – 4:00 PM Friday 8:00 AM – 12:00 PM and 12:30 PM – 4:00 PM Service Point Schöneberg
Building B, Room B 0.47
Monday 8:00 AM – 6:00 PM Tuesday 8:00 AM – 6:00 PM Wednesday 8:00 AM – 6:00 PM Thursday 8:00 AM – 6:00 PM Friday 8:00 AM – 6:00 PM +49 (0)30 30877-2525
it-hotline@hwr-berlin.de
IT-Ticket HWR Berlin
To use the customer portal of the ticket system, you must be connected to the university network with your computer (e.g., directly via cable, with eduroam Wi-Fi, or via VPN).
After logging in with your HWR credentials, you can create new tickets as well as view and comment on your existing tickets.
Link to the customer portal: -> KIX Ticket – Customer Portal
You don’t have access to our customer portal? Send us an email:
Moses: moses-support@hwr-berlin.de Moodle: elearning@hwr-berlin.de S.A.M: sam-support@hwr-berlin.de Facility Management maengelbearbeitung.cs@hwr-berlin.de
maengelbearbeitung.cl@hwr-berlin.dePrinting and Copying Services vervielfaeltigung.cl@hwr-berlin.de
vervielfaeltigung.cs@hwr-berlin.de