The Information Technology Department at HWR Berlin ensures the continuous availability and security of digital infrastructure to optimally support teaching, research, and administration. It provides technical support for faculty, students, and staff. Data protection and IT security are essential components for protecting sensitive information. IT supports the optimization and digitization of administrative processes to enhance efficiency and user-friendliness. Additionally, it supports innovative initiatives that expand the university's digital competence.
IT-L
- Development and implementation of strategic IT planning
- Centralized budget, capacity, and personnel planning
- Creation and continuous development of the IT infrastructure plan
- Service and quality management
- Project management for inter-university IT projects
- Responsibility for the IT product and service catalog of the university
- Conceptual and consulting tasks for improving ICT-supported business processes in the specialized departments
Department Management
Ulrike Becker
ulrike.becker@hwr-berlin.de
IT-P
Data Center Services
- Design, installation, and maintenance of the network infrastructure
- Design, installation, and maintenance of the WLAN infrastructure
- Backup, restore, archival
- Installation, operation, and maintenance of the firewall
- Server and network monitoring
- Installation, operation, and maintenance of servers
- Operation of the Storage Area Network
- Operation of email/groupware services
- Central user management/central directory service
Team Leader
Frank Leistner
frank.leistner@hwr-berlin.de
IT-S
Service Management | IT Support
- Design, installation, and maintenance of the central software distribution system
- Design, installation, and maintenance of the central inventory system
- Design, installation, and maintenance of the central antivirus scanner
- Operation of desktop systems and notebooks
- License management
- Application management
- Procurement of client-side hardware and software
- Helpdesk
Team Leader
Olivier Gest
olivier.gest@hwr-berlin.de
IT-A
Application Support
- Evaluation and implementation of all application systems in the area of campus management
- Evaluation and implementation of all application systems in the administration sector
- Documentation of the software solutions used
- Design, development, and technical realization of web-based offerings
- Second-level support for CMS components and administrative software
- Project management
- Creation of central user guidelines and data protection frameworks
Team Leader
Anke Kamrath
anke.kamrath@hwr-berlin.de
IT-E
E-Learning Center (ELZ)
- Design, application administration, and support for digital teaching and learning systems
- Design and technical realization of electronic exams, consultation, and support for faculty
- Media didactic consultation on digital teaching and learning forms (blended learning, hybrid teaching, online teaching)
- Design and implementation of audiovisual offerings with a focus on teaching
- Design, realization, and maintenance of media technology equipment
- Design and implementation of training for faculty and staff
- Project management
- Blog: elearning.hwr-berlin.de
Team Leader
Katja Drasdo
katja.drasdo@hwr-berlin.de