For faculty, we provide a functional and effective working environment that can also be used across campuses. We offer additional services to meet specific requirements for conducting courses, engaging in research activities, or the mobile use of work environments.
User Data / Email
- A central personal user ID for logging in to all relevant workstations and web-based systems
- Personal email address with webmail access for professors and external lecturers
- Active Sync access to the mailbox (data synchronization on mobile devices) for full-time faculty
- Comprehensive groupware system (calendar, contacts, etc.) with Active Sync access for full-time faculty
Workspace environment
- Provision of hardware and software
- Equipping faculty with laptops as desktop replacements
- Centralized, automated client installation, central virus, and patch management
- High-availability network storage for workgroups and personal data
- Internet access, WLAN “eduroam“
- Network printers in the workspace
- Printing service in the duplication center
Lecture hall equipment
- Lecture hall PC with permanently installed projector, speakers
- Internet access, WLAN “eduroam“
- Partially touch-sensitive whiteboards (e.g., Smartboards)
- Varied equipment for specialized applications and teaching in the labs.
Campus-Management
- Provision of service platforms with web-based functions for organizing daily academic life
- Support for S.A.M. for Faculties 1, 3, 4, 5, and the Berlin Professional School (Faculty 2 to follow in 2023)
E-Learning / Blended Learning
- Consultation and support for all E-Learning activities
- Media didactic consultation for the use of E-Learning systems (including wikis, weblogs, Moodle learning platform, Adobe Connect virtual classroom)
- E-Learning portal
- Support in the preparation of interactive teaching materials
Security and Data Storage
- Antivirus on all PCs and servers, central distribution of up-to-date virus definitions
- SPAM filter and antivirus on the mail server
- Mail server on the internet via secure connection (https)
- Central administration of all PCs to reduce risks for users
- Password-protected access to all systems to prevent unauthorized access
- Backup service of all servers, enabling the recovery of accidentally deleted data
- Provision of a personal network drive, allowing access to centrally stored data from any computer within a network segment
Research / Projects
- Function-bound email addresses for projects and research groups
- Procurement of specific software
- Consultation regarding the use of new media
- Support for Campus4U as research management (publications, projects)
Events
- Consultation and technical support for all events and conferences
- Technical assistance for participants throughout the entire event duration
Business Trips
- Use of the WLAN “eduroam” at other universities with the HWR username
Guides/Training
- Provision of comprehensive guides for specialized applications
- Regular training offerings on e-learning tools